The Mommymobile is spending the day at the SPA...getting the full beauty treatment. I love my Honda Service department. Even though they were "Totally Full Up" today, when I explained that daughter and I were going to Maryland Sheep and Wool Festival this weekend, they made room for my vehicle. (Cuz that's a LONG drive, Missy!) I always get prompt, courteous service, they LISTEN to me and do the little things I ask for and then the next day, someone from Customer Care always calls me to be sure I am Completely Satisfied with the Service.
The one and only time I ever had a Major Problem with one of my long line of Happy Hondas, it turned out to be an after market alarm issue. The electrical system just Shut Down. I pulled over to the side of the road (thank god I was not on the Interstate at the time) and called my trusty Honda Guys. They came and picked us up, took us home, brought me a brand new loaner vehicle and fixed the problem. Sure enough, the next day I got a call from the cheery customer care representative....
It's only been a half an hour, but I miss my cr-v already. Do you think the camp counselors will mind if I call to check on her at lunch time?
S'mores, anyone?
Aren't Honda people great. I just loved working for them, it was an awesome experience. Plus who would have ever thought I could sell cars.
Posted by: Cathy | April 27, 2004 at 11:02 AM
Have fun at the Sheep Festival!! Wish I were there. Ah, maybe next year.
Posted by: Jane | April 27, 2004 at 11:04 AM
Right now, I'd settle for half the service. (Trying/waiting to get the undisclosed transfer case leak resolved.) I haven't been driving much until this is fixed, so I miss my CR-V too!
Posted by: Ann | April 27, 2004 at 12:30 PM
I LOVE my Honda guys over at A Foreign Affair. I won't buy anything but a Honda because I can't imagine going to anyone else for service. Seriously... and especially since Kevin (the owner) named his daughter after me... I mean, how can you walk away from that?!
I'm assuming then that your Mommymobile is an Odyssey? Mine is too!
Posted by: Nathania | April 27, 2004 at 12:36 PM
We had a similar electrical problem with our Saturn. We were on I-95 and it did die and we had to coast to the shoulder. They flatbed towed me, Kevin and Gracie (in her carseat) back to NY from NC, with Merle the truck driver listening to Wilson Philips. Oh and Gracie had a reaction to penecillin but they were worried it was German Measles. What a disaster. It is nice to be able to look back and laugh.
Posted by: Kathleen | April 27, 2004 at 06:53 PM
In my opinion, having a good shop to take your car to is one of the most important parts of the Piece of Mind puzzle in modern life. My little dream car has a wonderful spa in Boise that sounds much like the one you have there. Makes all the difference in the world. Have a blast at the festival, you lucky duck!
Posted by: Kim | April 28, 2004 at 07:51 AM